System Support

Count on us to keep your operations running smoothly
with prompt repairs and comprehensive monitoring.

Business Critical Support for Two-way Radio & Video Security Systems
Committed to keep your operations running

Repairs With A Fast Turnaround

No Fuss. Minimal Disruption.

The last thing we want is for your equipment to block your progress. Our experienced engineers and technicians provide a fast service using only genuine OEM parts from our well-stocked warehouse. As distribution partners for Motorola, Hytera, Jotron and Cobham we’ve got you covered, plus we’ll test all repairs thoroughly before handing them back to you.

To ensure you experience a great repair service, all our technicians are OEM trained to identify and fix faults efficiently for minimum disruption. We have been awarded the BS EN ISO9001:2015 to demonstrate our continual commitment to quality. And all prices include fixed labour and repair costs allowing you to take complete control of our budget.


Flexible to suit your unique needs

Support With A Personal Touch

Your Operations. Our Priority.

Our dedicated OEM trained support team is here for you. These expert technicians have a wealth of knowledge to help you in every scenario. On the off chance that they can’t answer any of your questions directly, they will escalate the issue immediately to one of our many specialists.

To make our support services as cost-effective as possible you can decide whether you need access to our team of support technicians during working hours, or if you will need them to cover emergency call-outs 24 hours a day, 7 days a week.

Servicom dedicated tchnical support team
Pro-active radio network performance monitoring

System monitoring

with complete transparency

Enhance your risk management and business continuity planning with Servicom. Our alarm and monitoring diagnostic tools provide real time alerts to ensure the right people are in the right place at the right time, keep personnel safe, and better protect your assets.

The robust monitoring package prevents lengthy downtime and due to its predictive nature can prevent downtime from occurring in the first place. Monitoring of your system’s performance can take place onsite or offsite, or even a combination of both if that better suits your operation, and any anomalies or system weaknesses will be quickly identified and addressed. In an instant, key personnel will be alerted to a situation should it arise.

Training

with your needs in mind

To us, training and development isn’t just a tick in the box exercise. Training to us is meaningful and empowering. We’re committed to continual learning to better serve our employees and to better serve you, our clients.

We’ve always invested in our workforce, providing them with the knowledge and skills to fulfil their potential. We truly believe that this increases motivation, productivity, commitment, and morale. Four huge positive attributes that are felt by the people and organisations that we support.

Our comprehensive portfolio of training solutions takes a blended approach to suit every learning preference. There is onsite training, hands-on classes, web-based training as well as innovative interactive learning. This makes for better recall too and faster responses to our clients’ needs.

We’re proud of our close relationship with key OEM’s such as Motorola, having access to a vast portfolio of material and manufacturer knowledge.

Servicom commitment to customer and staff training

Save costs, and transform business models

Contact us today to discuss your unique needs and challenges.