Two-Way Radio Systems
for Energy & Utilities

The definitive critical communications solutions.

Two-way Radio, Video Security & Asset Tracking for Energy & Utilities
There are few sectors

more challenging than

energy and utilities

The demand to maintain an uninterrupted flow of gas, electricity and water is essential. For operations to continue day and night, throughout the year, and in the most arduous environments, a reliable communications solution is crucial.

We’re proud to develop tailored unified critical communications solutions that support the goals and mission of energy and utility organisations. For over 30 years, we have been trusted to design and implement solutions from offshore windfarms to new-build power stations to oil and gas fields in harsh, remote locations. We pride ourselves on engineering connectivity for hard-to-reach locations.

With us on your side you will experience greater operational efficiency, improved customer service, increased revenue generation, and a reduction in length and occurrence of outages. In addition, your brand reputation will never faulter and the safety of your personnel will be enhanced.

To help you execute smarter and safer operations our definitive solutions connect all of your personnel in real time to deliver full situational awareness. With locations scattered across the globe, both on land and out at sea, we join together all of your devices no matter the network or carrier to provide secure, reliable real time voice and data communications. For extra peace of mind, we will work with you to ensure all regulatory and compliance requirements are met and are committed to work around any restrictions.

Facing the hazards & challenges

of offshore power generation

We are committed to provide the most resilient and reliable communications to make this hazardous marine landscape safer for personnel arriving by sea or by air. Overseeing real-time operations is a vital role for offshore wind control rooms. Personnel must be kept safe and the turbines’ performance monitored.

Here at Servicom we fully understand these challenges allowing our highly experienced communication professionals to focus on delivering the ultimate solutions.

The wind farm projects we support are often exposed to extremely harsh environments: sea water, high winds, powerful waves, and extreme temperatures. As with many of these offshore operations, they are often out of range of land-based radio coverage and have no access to commercial cellular networks. As such we have engineered communications links using satellites and submersible fibre that provide immediate connectivity to land, sea, and air, supporting all the phases of the project from construction, to permanent deployment.

two-way radio communications for remote loactions including offshore windfarms

Embracing the latest technologies to go beyond expectations

It is our aim to provide you with an unrivalled unified communications solutions no matter your requirements. Using experience, expertise, knowledge and a passion for always exceeding the expectations of our clients, our talented engineers will design, consult and install the ultimate communications solution to include only the best products, software and hardware.

Supply of mission critical two-way communications products by Motorola Solutions, TRBOnet, Zetron and Avigilon for Energy and Utilities
Unified Business Critical Digital Two-way Radio Communications, Video Security, Tracking and Dispatcher Systems for Energy and Utilities sectors
We will always deliver

the optimum unified

communications solution

It's become common these days for personnel to work remotely from each other, some workforces are even globally dispersed. It is our aim to deliver unified communication solutions to empower them to work as one team in the most efficient and productive manner.

Our solutions bring together all devices regardless of network or carrier to eliminate the need for you to buy or manage several technologies.

Experience the ultimate connection enabling your two-way radios, smartphones, computers, laptops, tablets, landline as well as your video security with artificial intelligence to work together across your physical and virtual network.

The systems we provide are developed to enhance and integrate perfectly with your existing infrastructure and to strengthen your IT alignment and business strategies.

Meaningful features

that add real value

We make it easy for you to achieve the ultimate unified communications solution, stay connected, and empower your personnel to continually improve efficiencies.

Communications and asset tracking solutions for energy and utility companies

Here’s a short list of our key user features.
Get in touch to discover everything we offer.

  • Communicate with all remote personnel instantly no matter their network or carrier.
  • Enhance and simplify all your control centre’s operations to maximise efficiencies.
  • Integration with video security systems to alert key personnel.
  • Record events and voice calls to optimise emergency response times.
  • Organise and carry out routine tasks swiftly and with ease.
  • Improve the safety of your workforce as well as the public.
  • Turn your teams’ smartphones into Push-to-Talk devices.
  • Utilise a bespoke two-way radio network enabling you to experience flawless coverage that outperforms any cellular network. The network can be tailored to your capacity and coverage needs too.

Voice and Data Features

  • Super fast call setup with digital voice quality.
  • One to one (private calling).
  • One to many (group calls).
  • All calls are encrypted for privacy.
  • Background noise reduction to ensure clearer voice calls.
  • Radio location tracking (Beacons)+(GPS).
  • Private SMS data messaging.
  • Group data messaging.
  • Status messaging.
  • Job ticketing.

Emergency Features

  • Emergency calls clear down low priority calls.
  • Lone Worker and Man Down automated features.
  • Automated personnel and asset location service.
  • Ambient call listening and remote PTT controls.

Here’s just a few of our primary system features.
Get in touch to discover everything we offer.

  • Scalable and flexible system.
  • Integration with data management systems.
  • Flawless, real time voice communications.
  • Encrypted communications for added security.
  • Feature rich voice and data for multiple user groups.
  • Enhances video security with artificial intelligence (AI).
  • Encrypted private calls and data messages.
  • Personnel and asset tracking.
  • Remote monitoring of network.
  • Remote radio programming.
  • Ability to deploy GPS tracking and lone workers.
  • Integration of the fire system to alert personnel.
  • Activation of essential processes, e.g. ventilation system shutoff in the event of fire.

Command and Control

  • Comprehensive calling and data features.
  • Personnel & asset tracking control.
  • Job ticketing and asset manangment via custom apps.
  • Emergency situation features and control.
  • Public Address & General Alarm integration.

We’ve too many features to include here, so we recommend that you contact us to discuss your unique requirements.

Here are 7 examples of ways we can enhance your system, but in reality, the possibilities are limitless. You tell us your vision and we’ll bring it to life.

  • Radio and Asset checking in and checking out control.
  • Bespoke automation control for gates, barriers & ventilation etc.
  • Custom job ticketing designed specifically for your operations.
  • Integration with fire and alarm systems for alerting and control.
  • Connectivity with video security systems to alert key personnel.
  • Machine control, monitoring and alerting using dedicated radio devices.
  • Unified connectivity with other technologies outside of the two-way radio network.

  • Global connectivity.
  • Provide the highest quality customer service.
  • Enhanced health and safety for lone workers.
  • Contingency plans in place to keep sites operational.
  • Increased functionality with elements such as multiple user groups and encrypted private calling.
  • GPS and indoor beacon, radio / personnel location services.
  • Excellent range of robust radios to ensure your requirements are met with a cost-effective and future-proof solution.
  • Traffic monitoring enables more efficient working practices within groups.
  • Built-in redundancy, remote monitoring and syncing.
  • Excellent return on your investment.

Eliminate disruptions, increase employee accountability,
and achieve complete traceability.

CiCO, Check In and Check Out solution is the latest in the line of innovation developed by Servicom’s in-house team to help organisations work smarter, not harder. The CiCO system can be adapted for virtually any sector.

Save costs, and transform business models

Contact us today to discuss your unique needs and challenges.