The system has to work on day one. We make sure it does.
Every communications, video, software or coverage solution starts here. We survey the site, design around the operation, build the system properly and take it through testing, acceptance and handover with clear ownership throughout.
Front-end discovery – Site surveys, RF design and technical discovery
End-to-end delivery – Build, migration and integration managed end to end
Proper testing record – Testing, acceptance and documentation done properly
One accountable team – single team from first survey to handover and ongoing support
Trusted by
Certified & accredited
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ISO 9001:2015
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Safe Contractor Approved
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Motorola Solutions Platinum Partner
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Motorola Cap Max Specialist
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Ecosystems Solutions Partner
How we deliver systems that work in the real world
Good systems with proper design. We listen first, get boots on the ground, then design and deliver around what the operation actually needs.
Discovery & Design
We map how the site runs now, where the pressure points are, and what cannot be allowed to fail.
Boots on the ground – Real-world site survey work and technical discovery
Coverage-led design – RF design, coverage modelling and capacity planning
Resilience planning – Better planning for resilience and traffic demand. Workshops around user roles, workflows and risk points
Investment-ready decisions – Clear basis for infrastructure decisions and investment
Build and Integrate
We bring the pieces together as one working system.
One integrated stack – Communications, video, control and coverage all integrated
Managed IT/OT integration – IT/OT managed alongside the core deployment
Controlled legacy migration – End-of-life migrations and upgrades planned with control
Coordinated rollout delivery – Installation, commissioning and rollout coordinated end to end
Test & Accept
We don't hand over until we can prove it works.
Rigorous testing - Structured testing against agreed requirements
Documented acceptance - Walk testing, acceptance procedures and documented results
Clear handover - Handover packs for operations, IT and compliance teams
Reliable records - Clear records for governance and future support
Enable & Handover
The system needs to be ready for live use from day one. We make sure it is.
User-ready training – Training for users, operators and administrators
Operational documentation – Documentation that supports day-to-day operation
Agreed support levels – Hypercare, escalation paths and service options agreed at handover
Route into managed support – Clear route into Managed Services & Support where required
What makes our design and integration work for customers
01
We design around reality
The site, the users and the workflows come first. The system follows them.
02
We document the work properly
Designs, tests and acceptance are recorded clearly.
03
We keep ownership clear
Servicom carries the delivery thread across technical design, integration and handover.
Built around your existing environment
Our design and integration work covers:
New sites and major upgrades
Legacy migrations and refresh programmes
IT/OT and third-party integration
Communications, video, control and RF infrastructure
Handover into managed support and lifecycle services
Because a cleaner build at the start makes the rest of the lifecycle easier.
See how Servicom can work for your operation
We’ll listen to you, understand the realities of your requirements, and then deliver a practical solution.
✓ 24/7 availability for critical support