Unified communications complete the connections between all your devices. Mobile phones, computers, tablets and laptops now working together across networks; one communications system for your whole team. From everyday conversation through to that emergency call these systems offer unparalleled push-to-talk functionality, coverage and reliability for all business sectors.

Servicom work with both world leaders Motorola with their Wave communications solutions and Tait Communications and their Unified Solutions to offer the best technology to our whole customer base.

As well as working with newly built systems Servicom have the experience and know how to expand existing PMR systems to accommodate push-to-talk technology giving operators a completely unified PTT experience across PMR and LTE.

Unified communications provide a powerful PTT platform to enhance and optimise work group communications. Through this the disparate networks like radio, cellular, Wi-Fi, telephony and more can communicate reliably, with sub-second call performance and crisp voice quality. Whether on a smartphone, radio, computer, landline or any other communications device, personnel can connect instantly and securely via PTT. Businesses can collaborate effectively through voice and data – securely, reliably and in real-time – regardless of network, carrier or device.

Employees who do not carry radios will still gain value from connecting to the radio system. Servicom bridges the gap for these users, connecting the devices they already use to the network to ensure that operations are on time and efficient.

Servicom’s solutions allow temporary licenses for contractors so they can join existing communications channels using their current devices. At the end of the job, those accounts can be quickly deactivated with no need to organise the return of radios and accessories.

Advanced features such as emergency calls, user prioritisation and scan lists provide the best user experience. Integrated voice and data gives your mobile workforce visibility and holds them accountable. Real-time location mapping gives immediate access to critical data for improved decision making.

Front-line users can have just one single user-interface that they are already familiar with; communication requires a single button push and the system connects radio and smartphone users to the call.

Benefits include:

  • End users access the service through familiar devices
  • Near universal coverage; an anytime, anyplace service
  • Saves staff the time of searching for coverage through a variety of devices
  • PTT functionality
  • Tracking and positional capability