Software Applications

Featured Product TICC
(Trunked Information Control Console)

Click to view Features

TICC (Trunked Information Control Console) transforms your MPT Trunked two-way radio system into an integrated communication and control solution.

Simple to use, but with more sophisticated functionality than any other system on the market.

Click on the image for more

TICC is a Windows-based, touch-screen dispatcher that works with your existing mobile units and hand portables.

It provides a complete communications and control console for typically less than half the cost of market-leading alternatives.

Highly flexible and scalable, TICC can be customised to the specific needs of your business environment and scales to any number of users.

TICC consolidates a wide range of control room functions into a single, easy-to-use console.

 

In a TICC you can:

  • Import user data base from Excel
  • Append edit users
  • Import group data base from Excel
  • Append edit groups
  • Export call logs to Excel
  • Export status logs to Excel
  • Apply criteria to reports
  • Screen statistics and call graphs
  • Replay voice calls (call recording facility)

VIEW SERVICOM MPT1327 TRUNKING SOLUTIONS >

MORE ON SERVICOM SOFTWARE SOLUTIONS

Portable Solution -

No Infrastructure Required

TICC runs on any standard PC or laptop – there is no need to purchase additional hardware or proprietary infrastructure.

The software is a single dongle-protected application. Wireless operation makes TICC completely portable - you can control operations from any part of your site or from any location within range of your radio system. TICC’s portability ensures business continuity, even in the event of control room evacuation.


Integrated Premises Management

TICC turns your control room operators into multi-taskers. A single, user-friendly touch screen provides instant connection to all on-site radio users.

Routine premises protection tasks, such CCTV monitoring, fire alarm testing and equipment breakdown alerts, can interconnect to TICC and be monitored from the console, which makes less work for staff and speeds up response times. Access control can be managed from your TICC console via radio-controlled signaling initiated from the touch screen. Bespoke interfacing to many of your existing user applications is also possible.

Usage Analysis For Management Reports

TICC’s voice recording module records all conversations, monitors traffic levels and stores the data on the operational PC. As well as giving you a real-time view of your operations, TICC provides an accurate log of all previous activities.

 

TICC transforms your control console into a business management tool that helps improve resource planning.

 

Enhanced User Safety

Using TICC with your Trunked Motorola two-way radio system eliminates the need to purchase specialist solutions to ensure the safety of your workforce.

Motorola’s built-in range of enhanced worker safety features, including Emergency Button, Man Down and Lone Worker, are all enhanced by TICC. TICC checks all users proactively and raises the alarm to colleagues and the control room if there is no response from the radio within a pre-set time frame.