All our support provisions are coordinated by our operations team of engineers. You can rely on Servicom to keep your business operational. Our support services can be tailored to meet your needs; from working hours and to cover emergency call-out 24/7/365 for business-critical support including system failures.

Our technicians are OEM trained with all the skills, knowledge and experience to resolve issues efficiently. Our skill set is often used by other equipment manufacturers and suppliers; persuasive proof of our expertise and high standards.

  • Working hours technical support desk
  • Working hours emergency call-outs for clients with SLAs (Service Level Agreements)
  • 24/7/365 business-critical support under strict SLAs (for clients with SLA support line)
  • Service engineer can be available on a timed response
  • Preventative maintenance scheduling and planned Maintenance Inspections (PMI)
  • Client specific SLAs
  • Compliance testing
  • Asset registers and register maintenance